Privacy Policy

Last updated: February 2025.

Royal Bonus Hub (royalbonushub.com) respects your privacy. This policy describes what information we may collect and how we use it.

When you visit our site we may collect technical data such as IP address, browser type, and pages viewed. We may use cookies to remember preferences and consent; see our Cookie Policy for details. We do not sell your personal data to third parties.

If you contact us (e.g. at info@royalbonushub.com) we use your email and message only to respond. We do not use your information for marketing unless you have agreed. We may retain correspondence for a reasonable period for record-keeping.

Our site contains links to external casinos and other sites. We are not responsible for their privacy practices; please read their policies when you leave our site. We may update this policy from time to time; the latest version will be on this page. For questions contact info@royalbonushub.com.

1. Who We Are

Royal Bonus Hub ("we", "us", or "our") operates the website royalbonushub.com. We are committed to protecting your personal data and being transparent about how we collect, use, and store it. This Privacy Policy applies to all visitors and users of our website. By using our website, you consent to the practices described in this policy, subject to any rights you may have under applicable data protection laws.

2. Information We May Collect

We may collect and process the following categories of information. Technical and usage data: when you visit our website, our servers or systems may automatically record information such as your IP address, browser type and version, operating system, referring URL, pages visited, date and time of access, and similar technical data. This information is typically used for system administration, security, and to understand how our website is used so we can improve it. Device information may include device type, screen resolution, and language settings where relevant to how the site is displayed. Communication data: if you contact us by email or through any contact form we may provide, we will collect your email address and the content of your message, together with any other information you choose to provide. We use this solely to respond to your enquiry and do not add you to any marketing list unless you have given explicit consent.

3. How We Use Your Information

We use the information we collect for the following purposes: to operate and maintain our website and ensure it functions correctly; to remember your preferences, such as cookie consent and age verification status, so that we do not repeatedly ask you the same questions; to respond to your enquiries and provide customer support where applicable; to analyse usage of our website (e.g. which pages are most visited) in an aggregated, non-personally identifiable way to improve our content and user experience; to comply with legal obligations and to protect our rights and the rights of others, including for the purpose of detecting and preventing fraud or misuse of our website. We do not use your personal data for automated decision-making or profiling that has legal or similarly significant effects on you.

4. Legal Basis for Processing (UK and EEA Users)

If you are in the United Kingdom or the European Economic Area, we process your personal data on the following bases: where necessary for the performance of our contract with you (e.g. to provide the website and its features) or to take steps at your request before entering into a contract; where necessary for our legitimate interests (e.g. to improve our website, maintain security, and communicate with you), provided that those interests are not overridden by your rights; where you have given consent (e.g. for non-essential cookies or marketing communications, where applicable); and where necessary to comply with a legal obligation. You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies (such as local storage and session storage) to support functionality and, where applicable, to remember your choices. For example, we may use session storage to record that you have confirmed you are of legal age so that the age verification modal is not shown on every page during your visit. We may use local storage to record whether you have accepted or rejected non-essential cookies via our cookie banner. Detailed information about the cookies we use and how to manage them is set out in our Cookie Policy. Please read that policy alongside this Privacy Policy.

6. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal data to third parties for their marketing purposes. We may share your information in the following circumstances: with service providers who assist us in operating our website (e.g. hosting providers, analytics providers) under strict confidentiality and data processing agreements where required by law; with law enforcement or other authorities if we are required to do so by law or in good faith believe that such action is necessary to comply with legal obligations, protect our rights or property, or protect the safety of our users or the public; in connection with a merger, sale of assets, or other corporate transaction, in which case your information may be transferred as part of that transaction, subject to the same privacy commitments. Any third parties with whom we share data are required to use it only for the purposes we specify and to protect it in line with applicable data protection law.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Technical and usage data may be retained in aggregated or anonymised form for a longer period for analytical purposes. Communication data (e.g. emails) are typically retained for a period necessary to resolve your enquiry and for a reasonable period thereafter for record-keeping, unless a longer retention period is required by law. Cookie and consent preferences are retained in accordance with our Cookie Policy and your choices. When we no longer need your personal data, we will securely delete or anonymise it.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure hosting, limited access to personal data on a need-to-know basis, and the use of encryption where appropriate (e.g. for data in transit via HTTPS). However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping any passwords or access credentials confidential if we ever provide them.

9. Your Rights

Depending on your location, you may have certain rights in relation to your personal data. Under UK and EU data protection law, these may include: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request erasure of your data in certain circumstances; the right to restrict or object to certain processing; the right to data portability where applicable; and the right to lodge a complaint with a supervisory authority (in the UK, the Information Commissioner's Office). To exercise any of these rights, please contact us at info@royalbonushub.com. We will respond within the timeframes required by applicable law. You may also have the right to withdraw consent where processing is based on consent, and to opt out of marketing communications at any time.

10. Third-Party Websites

Our website contains links to third-party websites, including online casinos and other external resources. This Privacy Policy applies only to our website. We are not responsible for the privacy practices, content, or security of third-party sites. When you click on a link and leave our site, we encourage you to read the privacy policy of the site you are visiting. We do not control the data that third parties collect when you interact with their sites or services.

11. Children

Our website is not intended for users under the age of 18. We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us and we will take steps to delete such information from our systems.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy. If we make material changes that affect how we use your personal data, we may notify you by posting a notice on our website or by other appropriate means where required by law.

If you have any questions about this Privacy Policy or our handling of your personal data, please contact us at info@royalbonushub.com.